The staff will assist you, even with the unrelated school matters like translating things from the bank or bills (based from my experience).
Also, the advisers and teachers will make sure that you understand each topic, and will do their best to explain it to you so that you will not get behind from your class.
Lastly, you will truly feel that they care not just about your academics but your condition if you gone sick or not feeling well. I'm glad I've chosen Shinwa Foreign Language Academy and I definitely recommend this school!
What makes this school great is the level of support given on a native level. Other schools I visited only had Japanese staff that either didn't speak English or were barely able to understand me.
However, at Shinwa Academy, they have a British guy there that supports students. He has taken me to the dentist, hospitals, city hall. Got me a mobile phone, health insurance and even dealt with my utility bill enquiries.
The classes were excellent and anything I didn't understand, I went to Ben in the office who helped me understand the content and even taught me basic grammar.